Terms of Service

1. Acceptance of these terms

By using Da Catch Fish & Chicken's website, placing an order, or buying a gift card, you agree to these Terms of Service. If you do not agree, please do not use the site.

2. Online ordering & payments

Orders placed through this site are offers to purchase, and are confirmed once the restaurant accepts and prepares them. All prices are shown in U.S. dollars and are subject to applicable sales tax.

Payment is processed by our third-party payment provider. We do not store full card numbers. If an item is unavailable after you order, the restaurant will contact you to adjust or refund the affected items.

To order online you must give your name, mobile phone number and email address. Card payments may need to be confirmed with your card's bank before the order is placed.

Orders above our online order limit can't be placed online. Please come in to the store to order and pay; we may contact you about an order you tried to place online.

3. Pickup, delivery & catering

Quoted prep and delivery times are estimates. Delivery may be fulfilled by third-party couriers, whose availability and areas can change. Catering orders may require a minimum lead time and order size.

4. Gift cards

Gift cards can be used toward takeout or delivery orders. Unless required by law, gift cards are non-refundable, are not redeemable for cash, and any purchase fee shown at checkout is non-refundable.

5. Rewards points

Paid online orders placed on this website or in our app earn rewards points on the food subtotal — before tax and the online fee — at the rate shown on the website and in the app. Points are kept under the mobile phone number on the order.

Points can be used only toward the rewards items shown on the menu, for the number of points listed there. Points have no cash value, cannot be exchanged for cash or gift cards, and cannot be transferred, sold, or combined with another customer's points.

If an order is cancelled or refunded, we may remove the points it earned, and we may return the points used on it. We may also remove points gained by mistake, through misuse, or by fraud.

We may change the earning rate, the rewards on offer, or their points cost, or end the rewards program, at any time. We will try to give notice of significant changes on the website or in the app.

6. Pricing & availability

Menu items, prices, and promotions may change without notice, and items may sell out. We make reasonable efforts to keep the menu accurate but do not guarantee that all information is error-free.

7. Your account

You are responsible for keeping the contact information on your account accurate and for the activity that occurs under it.

8. Intellectual property

The content on this site — including the Da Catch Fish & Chicken name, logo, menu descriptions, and photography — is owned by Da Catch Fish & Chicken or its licensors and may not be copied or used without permission.

9. Disclaimers & limitation of liability

The site and our products are provided "as is." To the fullest extent permitted by law, we are not liable for indirect or incidental damages arising from your use of the site or products. Nothing here limits liability that cannot be limited under applicable law.

10. Changes to these terms

We may update these terms from time to time. Continued use of the site after changes take effect means you accept the updated terms.

11. Text messages (SMS)

Program name: Da Catch Fish & Chicken order notifications. If you give us your mobile number when ordering, we send you text messages about that order — for example, a notice when it is ready for pickup, or an itemized receipt if you ask for one — and, if you have agreed, occasional promotional offers such as daily specials and limited-time discounts.

Message frequency varies with your order activity; most customers receive one to two messages per order. Message and data rates may apply.

You can cancel at any time by replying STOP to any message. You will receive one confirmation that you have been unsubscribed, and no further messages. For help, reply HELP or call us at (815) 963-9460.

Agreeing to receive text messages is optional and is never a condition of buying anything; we use the phone number an online order requires only to contact you about that order unless you have agreed to more. Carrier support: carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your number.

12. Contact us

Questions about these terms? Reach us at dacatchksh@gmail.com or (815) 963-9460, or visit 1528 Kishwaukee St, Rockford, IL 61104.